Shipping Policy
Fast, Reliable Shipping—From Our Family to Yours
At El Jefe’s Sizzle Dust, we work hard to get your order packed, shipped, and delivered as quickly and smoothly as possible. Below you’ll find important information about how we handle shipping and what you can expect when placing an order.
Shipping Locations
We currently ship within the United States only. If you're outside the U.S. and interested in our products, feel free to contact us—we're always open to exploring future options.
Processing Time
Orders are typically processed and shipped within 1–3 business days after payment is confirmed.
Please note that orders placed on weekends or holidays may take a little longer to ship.
Shipping Methods & Rates
We offer multiple shipping options at checkout. Shipping rates are calculated based on your location, order size, and the shipping method selected.
We may use flat rate shipping, USPS, or another carrier depending on what’s most efficient at the time of order.
If we’re using flat rate shipping, you’ll see a set price based on:
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Single-product orders
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Bundle orders
If we’ve linked to a real-time provider like USPS, the system will calculate exact rates based on weight and destination.
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping Delays or Issues
We’re not responsible for delays caused by the shipping carrier, weather, or incorrect addresses entered at checkout.
If your package is marked as delivered but you haven’t received it, please check with your local post office and neighbors first. If it’s still missing, reach out and we’ll do our best to help.
Questions?
If you have any questions about your order or shipping options, feel free to contact us—we’re here to help!
📧 Email: eljefessizzledust@gmail.com